We run the IT for law firms, accountants, and small businesses across Bucks County. Flat monthly fee. Real humans pick up. Your tech stops being a thing you think about.
Average response time across 1,847 tickets last quarter: 11m 22s. Sub-hour resolution: 89%.
Most MSPs are a list of services. We're a stack tuned for what your industry actually needs — including the compliance work that gets you audited if it's wrong.
Clio, NetDocuments, encrypted email, ABA-aligned controls, and a litigation-hold posture that holds up under discovery. Built for 5–60-attorney firms in PA.
UltraTax, QuickBooks Online, IRS Pub 4557 controls, WISP documentation, FTC Safeguards Rule compliance. Hardened for tax season — no surprises in March.
HIPAA-aligned EHR support, encrypted backup with Business Associate Agreement, BAA-signed cloud storage, breach-response runbook ready to deploy in <15 min.
We dial in to your network, run a 14-point health and risk scan, and send you a written 1-page summary. No pitch.
Flat monthly fee, fully scoped. You see exactly what's in and what's out. Per user, per month, no asterisks.
Documentation, monitoring, backup, security baseline, and team training — all done in 2 weeks. We work around your schedule, not ours.
One number, one inbox, one bill. We answer in under 15 minutes. You get back to running the business.
Most MSPs hide pricing and lock you into 3-year contracts. We don't. Here's the real comparison — including what we lose at.
| Simple Tech | In-house IT person | National MSP | |
|---|---|---|---|
| Response time SLA | 15 min, contractual | When they're free | 2–4 hr typical |
| Knows your industry | Yes — by stack | Maybe | No |
| Lives in Bucks County | YES | Yes | NO |
| Monthly cost (10 users) | $1,850 flat | $8,500+ salary | $2,200–$3,400 |
| Compliance documentation included | YES | DIY | $$$ add-on |
| Lock-in / contract length | Month-to-month after year 1 | N/A | 3 yr typical |
| Best for | 5–60 person firms in PA | 100+ person businesses | Enterprise / multi-state |
/ honest_note: If you're 100+ users, hire someone in-house. If you're multi-state, talk to a national MSP. We're not the right fit for everyone.
Best for 3–10 users. Reactive support, monitored backup, basic security.
Best for 5–25 users. Proactive management with industry-specific stack.
Best for 15+ users. Strategic IT management with a named CTO.
"Our last MSP took 4 hours to call back when our server died on a Friday. Simple Tech answered in 9 minutes and had us back up before lunch. We've stopped budgeting for IT panic."
"They flagged a phishing wire transfer attempt before it hit the bookkeeper. That single email saved us $14,200."
"Flat monthly fee. No surprise invoice. No 'project rate.' Refreshing."
"We were quoted $4,800 to migrate to Microsoft 365 by another shop. Simple Tech included it in our monthly plan."
"Our IRS WISP was 18 months out of date. They rewrote it, walked us through it, didn't bill the hour."
"Our HIPAA risk assessment was overdue by years. They produced one in a week. Audit-ready, signed BAA in hand."
We'll dial in, run our 14-point health-and-risk scan, and send you a 1-page written summary by end of day. If we're a fit, we'll quote you. If we're not, we'll tell you who is. That's the entire deal.